Shipping & Return

It’s vital that your order reaches you quickly and safely. When you order, our reliable logistics partners ensure that your order is transported to you with utmost care. On this page, you will find extensive information on shipping and delivery. In case of missing package, please contact our team as soon as possible.If you have any questions ,please contact us through our website.


After we have transferred your parcel to our shipping partners, you can expect the following delivery times:

US(Bikes) 5-20 working days(There may be delays as the warehouse is currently understaffed.)

US(Gear in US warehouse) 5-9 working days

US(Gear in China warehouse) 10-30 working days

Europe (Bikes&Gear) 7-20 working days


All our returns and after-sales services have been handed over to the Hiland Support team

This can be done via email.